Creating effective workflow procedures inside an organization helps save future time, money, and headaches. In order to accomplish such efficiencies, organizational leaders must recognize their blind spots inside their company. Whether that be the process of on-boarding a new customer, reorganizing internal systems to save time, or explore cash movement, managers need to recognize how to better streamline business practices to protect the company culture, increase revenue, and take your organization to the next level. On this episode we're sitting down with one of Kelley's Management Professors Kendra Reed and exploring her recent publication based on the book Zap the Gaps! by Ken Blanchard.
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